FAQs, user guides and more support resources

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• What banks are supported by MazumaGo?
• How are payments processed with MazumaGo?
• Are transactions with MazumaGo limited to an amount?
• How long do payments take with MazumaGo?
• Do my customers and suppliers need to register for MazumaGo?
• How secure is MazumaGo?
• What is a payment link?
• Why does MazumaGo need this information?
• How can I track my transactions with MazumaGo?
• Why are MazumaGo emails going to spam/junk?

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• How can I add a bank account?
• How can I add my company logo?
• How to add a bank account via 'Online Login'
• How to add a bank account via 'Manual Entry'
• Where can I find my routing information?
• Can I add more users to my MazumaGo account?
• What if my transit number is only 4 digits?
• How do I add or change my user name?
• What is my institution number?

• Introducing MazumaGo to your suppliers
• Introducing MazumaGo to your customers
• For Suppliers: How to get paid with MazumaGo
• For Customers: How to accept a payment request
• Rebranding Announcement
• How to introduce your customers and suppliers to MazumaGo
• MazumaGo Template for Invoice Notes

• How do I send money to someone?
• How do I add a supplier to my contacts?
• How can I set-up a recurring transaction?
• How can I request/collect a payment?
• How can I make an internal transaction? 
• How can I create a payment link?
• Why am I not authorized to make a transaction?
• How can I create a payment email?
• Enabling a security question
• How can I add a second bank account for my supplier?

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